77dbc Privacy Policy

77dbc operates as Bangladesh's trusted online casino and sports betting platform, offering cricket betting, live casino games, crash games including Aviator, slots, and more. When you register an account, place a bet, make a deposit, or simply browse our website, you share certain information with us. This Privacy Policy describes in full detail how we handle that information responsibly, transparently, and securely.

By accessing or using 77dbc, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue your use of our platform immediately and contact our support team for account closure assistance.

📥 Information We Collect

To provide you with a seamless, secure, and personalised gaming and betting experience, 77dbc collects the following categories of personal information. We collect only what is necessary for the stated purposes and do not gather information beyond what is required to operate our platform safely and legally.

• Identity information: full name, date of birth, nationality, and a copy of a government-issued identity document for KYC verification purposes.
• Contact details: email address, mobile phone number, and residential address within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, or other divisions).
• Financial data: bKash wallet number, Nagad account, Rocket number, Upay account, or bank account details used for deposits and withdrawals.
• Technical data: IP address, device type, browser type and version, operating system, session duration, and pages visited during your platform activity.
• Gaming activity: betting history, game sessions, transaction records, bonus usage, and responsible gaming self-assessments you voluntarily complete.

Where we rely on your consent to process sensitive categories of personal data, you retain the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of prior processing. Please note that withdrawing consent for essential data processing may limit your ability to use certain features of the 77dbc platform.

⚙️ How We Use Your Information

The personal information we collect serves specific, legitimate purposes. 77dbc does not use your data for any undisclosed or incompatible purpose. All data use is proportionate, relevant, and limited to what is necessary for each declared function below.

• Account creation and verification: We use your identity and contact details to create and maintain your 77dbc account, verify your age (players must be 21 years or older), and confirm your identity through KYC checks.
• Payment processing: Financial data enables us to process deposits via bKash, Nagad, Rocket, and Upay, verify transaction integrity, and execute same-day withdrawals for verified accounts.
• Platform operation and personalisation: Technical and gaming activity data helps us deliver a stable, responsive experience, recommend relevant games (cricket betting, Aviator, slots), and personalise your dashboard.
• Responsible gaming compliance: We use gaming history and self-assessment data to monitor for signs of problem gambling, enforce voluntary deposit limits, and facilitate self-exclusion requests under our Responsible Gaming framework.
• Security and fraud prevention: We analyse technical data to detect suspicious login attempts, fraudulent transactions, bonus abuse, and other activities that violate our Terms and Conditions.
• Customer support: Contact details and account history allow our support team to assist you effectively when you raise queries, disputes, or technical issues.

💳 Payment Data and Financial Information

77dbc processes financial transactions in Bangladeshi Taka (BDT) through trusted local payment gateways. When you initiate a deposit or withdrawal, you share financial identifiers with us. We treat all payment data with the highest level of confidentiality and security, and we do not store complete mobile banking PINs, passwords, or card CVV numbers on our servers at any time.

Our supported payment methods in Bangladesh include:

• Mobile financial services: bKash, Nagad, Rocket, and Upay — the most widely used MFS platforms in Bangladesh.
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other licensed Bangladeshi banks.
• Card payments: Visa and Mastercard are accepted where available, subject to individual bank policies regarding online gaming transactions.

🍪 Cookies and Tracking Technologies

77dbc uses cookies and similar tracking technologies to enhance the functionality, performance, and personalisation of our platform. A cookie is a small data file placed on your device when you visit our website. Cookies do not access other files on your device and cannot harm your phone or computer.

We use the following categories of cookies on the 77dbc platform:

• Essential cookies: Required for core platform functionality such as session management, login state, and navigation. These cannot be disabled without disrupting your use of the site.
• Analytics cookies: Help us understand how visitors interact with 77dbc — which pages are most visited, where users drop off, and how we can improve the experience for Bangladeshi players.
• Preference cookies: Store your display settings and language choice so you do not need to re-select them on every visit.

🤝 Data Sharing and Disclosure

77dbc does not sell, rent, or otherwise trade your personal data to third parties for commercial purposes. We share information only in the specific, limited circumstances listed below. Any third party receiving your data is contractually obligated to maintain confidentiality and to use it solely for the purpose for which it was disclosed.

• Payment processors: We share necessary transaction data with bKash, Nagad, Rocket, Upay, and banking partners solely to complete your requested financial transactions.
• Technology and infrastructure partners: Our hosting, security, and platform technology providers access data as necessary to deliver their contracted services to us, under strict data processing agreements.
• Legal compliance: We may disclose information to law enforcement, regulatory authorities, or other public bodies when required to do so by applicable law, court order, or government request — and only to the extent legally required.

🗄️ Data Retention

77dbc retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil legal, regulatory, fraud-prevention, and audit obligations. Specifically, financial transaction records are retained for a minimum of five years from the date of the transaction to meet applicable record-keeping requirements.

When you close your account or request deletion of your data, we will erase or anonymise your personal information within 30 days, subject to any legal retention obligations that override this timeline. In cases where legal obligations require us to retain specific records, we will isolate those records from active processing and restrict access to them.

✅ Your Rights Over Your Personal Data

As a registered user of 77dbc, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within 3 business days and aim to resolve it fully within 30 days.

• Right of access: You may request a full copy of all personal data we hold about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. Account profile fields such as name and contact details can also be updated directly within your 77dbc account settings.
• Right to erasure: You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent. Deletion requests are subject to applicable legal retention obligations.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances — for example, while a rectification request is being resolved or when you contest the lawfulness of processing.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.

We will never discriminate against you for exercising your privacy rights. Submitting a data rights request will not affect your standing as a 77dbc player or restrict your access to our platform in any way.

🔐 Security Measures

77dbc implements a comprehensive, multi-layered security architecture to protect your personal and financial data. Our platform uses SSL/TLS encryption for all data in transit, ensuring that information exchanged between your device and our servers cannot be intercepted by unauthorised parties. Sensitive data at rest is stored using strong encryption standards.

Our security programme includes regular vulnerability assessments, penetration testing, access log monitoring, and employee security training. Access to personal data is strictly limited to authorised personnel on a need-to-know basis. All internal access events are logged and reviewed periodically by our security team.

🔗 Third-Party Links and Integrations

The 77dbc platform may reference or integrate with third-party services including payment gateways (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), and analytics tools. These third parties operate under their own privacy policies and data practices, which are entirely independent of 77dbc. We are not responsible for the privacy practices, content, or security of any third-party service. We strongly recommend reviewing the privacy documentation of any third party you interact with through our platform.

🚸 Children's Privacy and Age Restriction

77dbc is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain any personal information from persons under the age of 21. Age verification is a mandatory part of our KYC process and is enforced at registration and at the time of first withdrawal.

If we discover or are notified that a person under the age of 21 has provided us with personal information or created an account, we will immediately suspend that account, erase all associated personal data, and reverse any financial transactions where possible. Parents or guardians who believe a minor may have registered on 77dbc should contact us immediately at [email protected].

🔄 Updates to This Privacy Policy

77dbc reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will post the revised policy on this page with a new effective date prominently displayed at the top. For significant changes that affect how we use your core personal data, we will also notify registered users via email or an in-platform notification prior to the change taking effect.

Your continued use of the 77dbc platform after any policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should cease using our services and contact support to close your account. We recommend bookmarking this page and reviewing it periodically to stay informed of any changes.

📬 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77dbc handles your personal data, our dedicated privacy support team is ready to assist you. We are available around the clock, seven days a week, to address your privacy-related enquiries. All communications are treated confidentially.